Privacy & Cookies
Transparency about how we handle your personal data
Personal data we process
CommuniQate processes your personal data because you use our services and/or because you provide it to us yourself.
Protection of minors
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children. If you are convinced that we have collected personal data about a minor without such permission, please contact us at support@communiqate.nl and we will delete this information.
Why we process data
CommuniQate processes your personal data for the following purposes
How long we retain personal data
CommuniQate does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.
Sharing personal data with third parties
We do not sell your data to third parties
CommuniQate does not sell your data to third parties and provides it only when this is necessary for the performance of our agreement with you or to comply with a legal obligation.
With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. CommuniQate remains responsible for these processing activities.
How we secure personal data
CommuniQate takes the protection of your data seriously
CommuniQate takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or email support@communiqate.nl.
Security software
Such as a virus scanner and firewall
TLS (formerly SSL)
We send your data via a secure internet connection. You can recognise this by the https in the address bar and the padlock icon.
DKIM, SPF and DMARC
Three internet standards that we use to prevent you from receiving emails in our name that contain viruses, are spam, or are intended to obtain personal (login) details.
DNSSEC
Extra security (in addition to DNS) for translating a domain name into the associated IP address; it is provided with a digital signature.
View, amend or delete data
You have the right to view, correct or delete your personal data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw any consent you have given for the data processing or to object to the processing of your personal data by our company, and you have the right to data portability.
This means you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation named by you.
If you wish to exercise your right to object and/or right to data portability, or have other questions/comments about the data processing, please send a specified request to support@communiqate.nl.
Verification: To be sure that the request for access was made by you, we ask you to include a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy.
CommuniQate will respond to your request as quickly as possible, but in any case within four weeks.
File a complaint
CommuniQate would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). File a complaint
Sales proposals and interaction measurement
How we measure the follow-up of a personally sent proposal
When we send you a personal proposal by email at your request or in the context of an ongoing business relationship, we measure the interaction with that specific proposal. We do this to tailor our follow-up and to avoid contacting you unnecessarily. Specifically, we may record the following:
For this measurement we place two functional first-party cookies (cq_pt and cq_ps) with a retention period of up to 180 days. These cookies link your site visit exclusively to the proposal sent to you. We do not retain raw IP addresses here: where we use an IP address for abuse prevention or deduplication, it is stored encrypted (hashed).
The legal basis for this processing is our legitimate interest in careful and efficient follow-up of a proposal that we deliberately sent to you as a business relation. If you do not want us to measure this interaction, you can indicate this via support@communiqate.nl; we will then delete the associated data and stop the measurement.
Transparency
We value openness
Legal questions
legal@communiqate.nlData Protection Officer
Maico Gieteling
Chamber of Commerce no.: 77687132 | VAT no.: NL861078766B01