Automate your entire customer journey
With automations you can automate everything: qualifying customer questions, aftersales flows, quote follow-ups and more. Send messages, wait for replies, split flows based on answers, all automatically.
- Automatically qualify customer questions before an employee steps in
- Quote sent? Automatic reminder after X days
- Start flows manually from any conversation
- Labels, notes and assignments fully automated
Visual flow builder
Build complex automations with an intuitive drag-and-drop interface.
Automate your entire customer journey
From first contact to after the sale, everything can be automated.
Qualify customer questions
Automatically ask follow-up questions via WhatsApp. Collect all the information before a team member takes over the conversation.
Quote follow-up
Send the quote, wait 1 week, no reply via buttons? A friendly reminder goes out automatically.
Read more →Collect reviews
An automatic satisfaction question after purchase. Low score: instant alert. Happy? A review request.
Read more →Appointment reminders
A complete appointment flow: confirmation, reminder, technician-on-the-way and feedback, fully automated.
Read more →Powerful actions
Combine these building blocks to build any workflow.
Send messages
Automatically send WhatsApp messages based on triggers or scheduled times.
Wait times
Wait X minutes, hours or days before the next step starts.
Conditions
Split the flow based on answers, contact properties or earlier actions.
Add labels
Automatically assign labels to conversations for better filtering.
Add notes
Automatically add internal notes to conversations for context.
Assign to a colleague
Automatically assign conversations to the right team members.
Start automations at any moment
Automations can start based on different triggers. Combine them for complex scenarios.
Ready to automate your processes?
Request a demo and discover how automations save your team time and give your customers a better experience.