All conversations together, in one place
With the CommuniQate team inbox you easily manage many conversations with multiple colleagues. Not everything on one phone, everyone has their own account and can use CommuniQate on any device.
- Own accounts for every team member, not tied to one phone
- Available on Android, iOS, Windows, Mac and web
- Close conversations and reopen them automatically on reply
- Labels, filters and saved views for a clear overview
- Quick replies and internal notes for efficiency
Thanks for the quote! I'll look at it today.
Can I move my appointment to Thursday?
I'm interested in your services
See you tomorrow at 14:00!
Good afternoon! I've received the quote.
Thanks for the quote! I'll look at it today.
Customer is interested in the premium package - call for upsell
Everything you need for professional WhatsApp
The CommuniQate team inbox offers all the tools to collaborate efficiently via WhatsApp.
Collaborate as a team
Everyone has their own account. Conversations are no longer tied to one phone, but to your entire organisation.
Every device
Works on Android, iOS, Windows and Mac. Mobile and desktop, always reachable.
Close conversations
Close conversations for a clear overview. They reopen automatically as soon as a contact replies.
Internal notes
Add notes for colleagues on a conversation. Context only your team sees.
Labels & filters
Label conversations and filter on them. Or filter by colleague to see who's handling what.
Saved views
Save your most-used filters as a view. Find the right conversations instantly.
Quick replies
Create predefined replies. No more manually typing the same text over and over.
Extra contact fields
Add fields to contacts: customer type, last purchase, notes. Instant context on every conversation.
How every team uses one inbox
One inbox, different ways of working. With labels and saved views every department only sees the conversations that belong to it.
Customer service
Every question arrives in one place. Whoever picks up a conversation assigns it to themselves, so two colleagues never type the same answer.
Sales
New requests get a label and go to the right account manager. The internal notes hold what was discussed and what the next step is.
Planning and service
Office and field staff work in the same conversation. Appointments, addresses and photos stay with the contact, even when a colleague takes over.
Back office
Changes, documents and invoices come in via WhatsApp. You close a handled conversation and it reopens automatically when the customer replies.
Available on every device
Work wherever you are. CommuniQate is available on all major platforms.
The WhatsApp Business App is fine to start with. Not to scale up
Many organisations start with the free WhatsApp Business App. But as soon as WhatsApp becomes important to your business, you run into its limits.
Ready for the next step? Discover what CommuniQate can do for your team.
Request a demoConversations stay with your company
On a company phone or a personal number the history disappears the moment someone leaves. In the team inbox every conversation belongs to your organisation, not to a device.
A colleague leaves?
You remove the account and all conversations, notes and contact details stay put. Another team member picks the conversation up where it stopped.
No personal numbers needed
Your team works from the business number with their own account. Customers message your company, not an employee's phone.
Full history per contact
At every contact you see the whole conversation and who sent what. Also for a question about something from months ago.
You decide who can do what
With roles and permissions you grant each employee access to conversations, analytics or settings. Only the users you create can get in.
How the Team Inbox works
Invite your team
Invite your colleagues with their email address. Everyone gets their own account with their own login details.
Manage conversations
See all incoming conversations. Assign them to colleagues, add labels and place internal notes.
Respond efficiently
Use quick replies, close handled conversations and filter on what's relevant to you.
Frequently asked questions
The questions we hear most about working together in one WhatsApp inbox. Not listed? Just message us.
Ready to work as a team via WhatsApp?
Schedule a no-obligation demo and discover how the Team Inbox helps your team collaborate faster and better.