Faster replies, less follow-up work. Straight through WhatsApp
CommuniQate helps organisations communicate faster and more effectively via WhatsApp. More control for your team, less manual follow-up, better results.
Conversations
Sophie van Beek
Dear Sophie, This is a friendly reminder of your appointment tomorrow at 14:00. See you then!
Thanks for the reminder, I almost forgot!
Trusted by teams at leading organisations
Traditional communication no longer works the way it used to
Emails pile up. Calls get missed. Follow-up takes too much time. Meanwhile, WhatsApp is already in your customers' pockets.
- Buried in a crowded inbox
- Low open rate
- Slow reply
- Impersonal
Phone
- Often goes unanswered
- Takes up a lot of your team's time
- No record of contact
- Interrupts at the wrong moment
- Read within minutes
- High response rate
- Asynchronous contact
- Feels personal and direct
WhatsApp is how people communicate now
Nothing more, nothing less. Reach your customers through the channel they already use all day.
Seen immediately
70% of all WhatsApp messages get opened.
Gets a faster reply
Customers reply 3x faster via WhatsApp than via email or phone.
Works asynchronously
Customers can reply whenever it suits them, without having to pick up right away.
Feels personal
WhatsApp sits between formal and informal. Direct, yet familiar.
Already in use
13+ million people in the Netherlands use WhatsApp every day. No app to download.
For every audience
From young to old: everyone knows and trusts WhatsApp.
The WhatsApp Business App is fine to start with. Not to scale up
Many organisations start with the free WhatsApp Business App. But as soon as WhatsApp becomes important to your business, you run into its limits.
Ready for the next step? Discover what CommuniQate can do for your team.
Request a demoEverything you need to use WhatsApp professionally
From team inbox to campaigns, from automation to integrations. Without technical complexity.
Help customers faster as a team
No more conversations stuck on one phone. Everyone on your team sees all messages and can reply right away.
Let follow-up run automatically
Automatic reminders, confirmations and follow-ups. Without anyone having to do it manually.
Run campaigns that actually get read
Reach thousands of customers personally via WhatsApp. With open rates email can't match.
Keep track of conversations and results
See at a glance how many conversations are running, how fast your team replies and what the results are.
How our customers use WhatsApp
Discover the most popular use cases and how CommuniQate helps with the implementation.
Appointment reminders
Cut no-shows by 50% with automatic reminders via WhatsApp.
Collect reviews
Automatically ask for reviews after a successful service. 60% response rate.
Multiple users
One WhatsApp number, your whole team. Work together in a shared inbox.
WhatsApp Marketing
Reach thousands of customers with personalised campaigns. 70% open rate.
WhatsApp Sales
From lead to deal via WhatsApp. Faster communication, higher conversion.
Proven results in your sector
From construction to beauty, from healthcare to sustainability. CommuniQate helps teams across different sectors achieve better results.
Beauty & Wellness
Email campaigns underperform, calendar not full
- Fill calendars faster
- Reactivate existing customers
- Personal at scale
- Higher engagement
Service & Maintenance
Residents don't pick up, scheduling takes too much time
- Less chasing by phone and email
- More calm in the planning
- Better reachability
- Less pressure on the office
Construction & Renovation
Letters don't work, residents stay uninformed
- Lower postage costs
- Faster decisions
- Better resident participation
- More oversight
Sustainability
Leads cool off, email follow-up doesn't work
- Follow up on leads faster
- More response than via email
- Less reliant on calling
- Better conversion
Healthcare
Fragmented communication between teams and scheduling desks
- Central overview
- Faster coordination
- Fewer missed messages
- Better collaboration
Orthodontics
Too many calls, no-shows, repetitive questions
- Less phone pressure
- Faster responses
- Better patient experience
- A more efficient team
Financial Lease
Leads cool off, quote follow-up via email doesn't work
- Faster lead follow-up
- Less reliant on calling
- Better customer experience
- More deals closed
Measurable impact for your organisation
No empty promises, but concrete results. This is what our customers achieve with CommuniQate.
“Residents now schedule their own appointments. That saves us a huge amount of chasing by phone and we have much more grip on the planning.”
“Our leads respond faster and we reactivate lost members up to 3x as often as with email.”
“The automatic reminders have helped us completely. Patients simply arrive on time, without us having to call.”
Curious what CommuniQate can do for your organisation?
View all customer storiesFits into your existing process
CommuniQate fits how your team already works. Connect WhatsApp to your CRM, planning system or other tools.
Have questions? We have answers
Quickly find answers to the most common questions about CommuniQate.
Discover what WhatsApp can do for your organisation
Schedule a no-obligation demo and discover how CommuniQate helps you achieve more with less effort.