Boost conversion and customer satisfaction
Sustainability companies operate in a fast-changing market where customers have high expectations of speed, availability and service. CommuniQate gives businesses the ability to reach customers via WhatsApp in an efficient, accessible and personal way.
- More conversion through direct, low-threshold communication channels
- Higher customer satisfaction thanks to fast, personal contact
- More efficient processes for lead follow-up, fault handling and after-sales
- A better online reputation via streamlined review collection
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09:01Use cases for sustainability companies
Tap a use case to see the WhatsApp example
Welcome to our sustainability advice! How can we help you?
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Even more use cases
Information evenings
Let customers sign up via WhatsApp and send automatic reminders. Higher turnout and an easier registration process.
Collecting reviews
Ask customers for a review via WhatsApp. Positive responses go to Google, negative feedback is handled internally.
Subsidy updates
Inform customers directly via WhatsApp about new subsidies or changes. Faster than email and higher open rates.
Installation scheduling
Customers pick their own installation date via WhatsApp. Fewer phone calls and better planning.
Yield reports
Send a periodic summary of the yield via WhatsApp. Keeps customers engaged and satisfied.
Maintenance campaigns
Automatically remind customers of maintenance after X years. Generate extra revenue from your existing customer base.
Customer stories in sustainability
Energiecontrol - 13-15% campaign conversion
Reactivating customers of a bankrupt company with a targeted WhatsApp campaign for warranty check-ups.
Groen in je Straat - from QR letter to appointment
Residents scan their personal QR code, confirm their property details and book the energy scan directly in WhatsApp via Cal.com.
“WhatsApp was used to stay in touch with customers at scale. Thanks to the personal approach, customers could be informed quickly and easily.”
From first chat to live within a week
No big IT project. We set everything up together and your team can get going right away.
Intro call and demo
We take a look at your lead follow-up and show you how campaigns, QR codes and appointments run through WhatsApp.
We set everything up
WhatsApp number, campaigns and the link with OpusFlow or vPlan, for example. You do not have to do anything technical.
Live and supported
Live within a week. We train your team and keep an eye on things until everything runs smoothly.
Frequently asked questions
The questions we hear most often in this line of work. Not seeing yours? Feel free to message us.
Ready to boost your conversion?
Schedule a no-obligation demo and discover how CommuniQate helps your sustainability company with better lead follow-up, more conversion and satisfied customers.
Discover other sectors
See how CommuniQate delivers value in other industries