More time at the chair, less at the desk
Many practices see their front desk flooded with calls and emails about appointments, questions and lost retainers. This costs assistants time they'd rather spend on care. With CommuniQate you move this communication to WhatsApp, the channel patients already use.
- Reachability without extra call traffic or portals
- Up to 50% fewer no-shows thanks to smart reminders
- Faster treatment choices and digital approval of plans
- A full audit trail for GDPR and inspection requirements
Reminder: You have an appointment with the orthodontist tomorrow.
16:00Wed 15 Jan, 14:30 Hoofdstraat 123 Can you make it?
16:00Yes, I'll come
Great! See you tomorrow.
16:15Use cases for orthodontic practices
Tap a use case to see the WhatsApp example
Reminder: You have an appointment with the orthodontist tomorrow.
Wed 15 Jan, 14:30 Hoofdstraat 123, Enschede Can you make it?
Yes, I'll come
Great! See you tomorrow. Don't forget to brush before your appointment.
Even more use cases
Treatment plan approval
A PDF with the treatment plan in WhatsApp with an approve button. Faster approval, a watertight audit trail, no printing or scanning.
Preventive recall
A WhatsApp flow invites for the half-yearly check-up and lets the patient schedule themselves. Higher occupancy.
Post-operative instructions
Personalised aftercare videos and medication schedules after extraction or surgery. Fewer complications.
Payment link
An iDEAL link or Tikkie in WhatsApp for faster payment. Fewer outstanding bills and chasing.
AI assistant
Automatic answering of common questions by AI, before a staff member takes over the conversation.
Location-specific reminders
Automatic directions to the right location (e.g. Enschede or Hengelo) with the reminder.
Practices that lead the way
Ortho Euregio - 50% fewer no-shows
Patients receive a reminder via WhatsApp 90 minutes before their appointment, with directions to the right location.
Top Orthodontie - 10% conversion night-brace campaign
Effective WhatsApp campaigns for night braces and asynchronous communication via the team inbox.
“CommuniQate helps our practice enormously by halving the no-shows and improving communication with our patients.”
From first chat to live within a week
No big IT project. We set everything up together and your team can get going right away.
Intro call and demo
We take a look at your scheduling process and show you how reminders and questions run automatically through WhatsApp.
We set everything up
WhatsApp number, reminders with directions and the link with iOrtho. You do not have to do anything technical.
Live and supported
Live within a week. We train your front desk and keep an eye on things until everything runs smoothly.
Frequently asked questions
The questions we hear most often in this line of work. Not seeing yours? Feel free to message us.
Ready to modernise your practice?
Schedule a no-obligation demo and discover how CommuniQate helps your orthodontic practice with fewer no-shows, better patient communication and more time at the chair.
Discover other sectors
See how CommuniQate delivers value in other industries