From first lead to handing over the keys
In automotive, whoever replies first usually wins. Yet website leads sit in the inbox, chasing photos and licence plates takes a day of phone calls, and the customer is already looking elsewhere. With CommuniQate you move the whole journey to WhatsApp: fast replies, photos inside the conversation and appointments customers confirm themselves.
- Every website lead gets a personal message within minutes
- Photos and licence plates arrive as a simple message, no attachment hassle
- An offer or quote with choice buttons, so customers reply with one tap
- Test drives and pickup appointments with automatic reminders, so fewer no-shows
Thanks for your request! Could you send us a few photos of the car?
09:15On their way. Licence plate is 12-ABC-3.
Great, everything received. Our offer: 8,750 euro. What would you like to do?
11:40Accept
Congratulations! We will call you today about collection and arrange the paperwork.
12:06Use cases for car dealers and garages
Tap a use case to see the WhatsApp example
Hi Ruben! We received your request for your Golf. Shall we continue here?
Yes, please
Great. You only have to answer a few short questions, we take care of the rest.
Fine, when will I hear back?
You will get a personal offer from a colleague later today.
Even more use cases
Search request for a used car
Let customers tell you what they are looking for and send a message the moment the right car arrives.
Service and inspection reminders
An automatic message when the inspection is due, with the option to pick a slot right away.
Car ready for collection
A heads-up as soon as the car is ready, including opening hours and anything still to be paid.
Ask for a trade-in value
The customer sends the licence plate and mileage as a message and gets an indication back, no form needed.
Callback request via WhatsApp
Anyone who prefers a call picks a slot themselves. You call at a time that suits and nobody waits in a queue.
Sharing the status of the sale
From agreement to payment and paperwork: the customer always knows where things stand, without having to call.
From first chat to live within a week
No big IT project. We set everything up together and your team can get going right away.
Introduction and demo
We look at your leads, test drives and deliveries together, and agree which steps will run through WhatsApp.
We set everything up
WhatsApp number, the link to your web form, and the messages for photos, offers, appointments and reviews. You do not have to do anything technical.
Live and guided
Live within a week. We train the sales team and keep an eye on things until everything runs smoothly.
Frequently asked questions
The questions we hear most often in this line of work. Not seeing yours? Feel free to message us.
Ready to follow up your car leads via WhatsApp?
Book a no-obligation demo and discover how CommuniQate helps your dealership with faster lead follow-up, complete requests and fewer no-shows.
Discover other sectors
See how CommuniQate delivers value in other industries