Increase treatment occupancy and customer satisfaction
Beauty and wellness businesses such as salons, laser clinics and skin practices deal with no-shows, busy phone lines and time-consuming intake processes every day. With CommuniQate you move your entire customer journey to one channel your audience already uses: WhatsApp.
- More bookings and fewer no-shows thanks to reminders and automatic rescheduling
- Faster intake and treatment prep via digital questionnaires and photo upload
- Instant approval of treatment proposals with e-sign and logging
- More repeat appointments and referrals via smart WhatsApp campaigns
Hey! Reminder for your appointment tomorrow.
18:00Thu 16 Jan, 14:00 - Manicure + gel polish Still correct?
18:00Yes, correct!
Great! See you tomorrow!
18:30Use cases for beauty & wellness
Tap a use case to see the WhatsApp example
Hey! Reminder for your appointment tomorrow.
Thu 16 Jan, 14:00 Manicure + gel polish Smooth Beauty Clinic Still correct?
Yes, correct!
Great! See you tomorrow!
Even more use cases
Review collection
Ask customers for a review via WhatsApp. High scores go to Google, low ones are handled internally.
Tell-a-friend campaigns
Happy customers share your salon via WhatsApp with friends. New customers get a discount, existing ones a reward.
Seasonal campaigns
Activate customers with seasonal promotions. WhatsApp converts better than email.
Product reorders
Automatically remind customers when their product is almost empty. Higher repeat purchases.
Birthday offers
Automatically a personal message with a special offer on your customer's birthday.
Waiting-list management
Customers can sign up for the waiting list via WhatsApp and are contacted automatically on cancellations.
Customer stories in beauty & wellness
“The chairs for the first months of the new year were largely filled. Compared with email, WhatsApp performed many times better in conversion.”
From first chat to live within a week
No big IT project. We set everything up together and your team can get going right away.
Intro call and demo
We take a look at your bookings and show you how campaigns and appointment reminders run through WhatsApp.
We set everything up
WhatsApp number, campaigns and reminders, tailored to your calendar or booking system. You do not have to do anything technical.
Live and supported
Live within a week. We train your team and keep an eye on things until everything runs smoothly.
Frequently asked questions
The questions we hear most often in this line of work. Not seeing yours? Feel free to message us.
Ready to transform your customer journey?
Schedule a no-obligation demo and discover how CommuniQate helps your salon, clinic or practice with better customer communication, fewer no-shows and more revenue.
Discover other sectors
See how CommuniQate delivers value in other industries